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HR, IT, Finance Help Chatbot

  • Domains: HR, IT and Finance
  • Integrations: Workday, Coupa, Concur, ServiceNow, Outlook
  • User base: 1 lakh +
  • Channel/s: Web, MS Teams
  • Languages: 15
  • Some use cases: Apply time off, Order hardware, View expenses, Set out of office and focus time
  • Tools/platforms used: Draw.io, MS Luis, MS adaptive card designer, Bot society
  • Deliverables: Enhanced the user experience by providing most important services in one place instead of having users to navigate from one application to another.