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Citizens can now access Digilocker services on the MyGov Helpdesk on WhatsApp



Citizens can now download Digilocker documents such as PAN card, driving license, vehicle registration certificate, among others


MyGov Helpdesk on WhatsApp will further PM Shri Narendra Modi’s vision of Digital India and Ease of Living


WhatsApp users can use chatbot by simply sending ‘Namaste or Hi or Digilocker’ to WhatsApp number +91 9013151515


Digilocker will be an important citizen service offered by M

Transformed IVR experience into Voice bot experience

User experience enhancement for one of the best global FMCG bands

Designed user experiences for major American Insurance Providers, to help users perform their banking &insurance activities.

You can now download your COVID-19 vaccination certificate from WhatsApp. Here, you don’t need to enter your reference ID and you will just be asked to enter OTP and then you will get your vaccine certificate.

Until now, users were only able to download the certificate via Aarogya Setu app. The MyGov Corona Helpdesk chatbot on WhatsApp now lets you download the certificate. This bot was introduced back in March 2020 to help answer COVID-19 related questions and prevent misinformation around the